1.2 This policy sets out the basis we will process any personal information (See section 2) we collect from you, or that you provide.
2.1.1 Communications you send to us, such as emails, survey responses and details provided during conversations
2.1.2 Information that you provide by filling in forms (whether on the Site or in-store)
2.1.3 Details of transactions you carry out with us.
2.1.4 Details of your visits to the Site, including, but not limited to, traffic data, location data and the resources that you access.
2.1.5 Any personal details gathered during visits to your premises.
2.2 We may also receive information about you from third parties and add this information to our records about you. For instance, we may receive references about you from third parties, including banks, suppliers and credit reference agencies.
2.3 Prior to providing us with personal information about another person, you must ensure that they are aware of the ways in which we use personal information (as per this policy or otherwise notified to you) and they agree to their information being provided to us.
3.1 We may use personal information held about you in the following ways:-
3.1.1 To discharge our obligations arising from any contracts entered into such as fulfilling our orders
3.1.2 To provide you with information, products or services that you request from us and to otherwise communicate with you
3.1.3 To manage our relationship, such as we will use your information to process any application you make for an account with us, and to operate and administer that account;
3.1.4 To provide you with marketing information relating to products, services or events (including those of third parties) which we think may interest you. Where you have indicated that you wish to be contacted for such purposes by post, phone or email, you can opt-out of receiving these communications by contacting us. Please note that even if you unsubscribe from these marketing communications, we may still communicate with you for other purposes (such as, in connection with your orders)
3.1.5 To develop, understand and improve our business, products and services
3.1.6 To comply with our legal and regulatory responsibilities
3.1.7 To ensure that content from the Site is presented in the most effective manner
3.1.8 To notify you about changes to our terms and services.
4.1 All personal information you provide to us via the Site is stored on our secure servers.
4.2 Unfortunately, the transmission of information via the internet is not completely secure and although we will take steps to protect your personal information, we cannot guarantee the security of your data transmitted to the Site. Any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.
4.3 The Site may contain hyperlinks to internet sites operated by other organisations. If you follow a hyperlink to any of these sites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies or the processing of personal information by those sites. Please check these policies before you submit any personal information to such sites.
5.1 We may also disclose your personal information to third parties in the following circumstances:-
5.1.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets
5.2 We may also provide credit references about you in response to requests for references from third parties, unless you have expressly informed us that you do not consent to us providing these references.
5.3 In relation to the above uses of your personal information and the above sharing arrangements, your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA), including in countries which do not provide equivalent protection for personal information as the Data Protection Act 1998. In these circumstances, we will take reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of that Act.
6.1 The Data Protection Act 1998 gives you the right to access information held about you and your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee not exceeding £10 to meet the costs in providing you with details of the personal information we hold about you. To exercise your right of access, please write to us.
Email - via the contact form
Telephone - 01347 821 898
Write to - Roxby Farm Supplies, Roxby Business Park, York Road, Easingwold, York, YO61 3EF